Having Difficult Conversations with Employees

University employees, as experienced leaders, often hesitate to have important conversations with their teams. This reluctance stems from not knowing how to approach these discussions effectively.

Three Essential Truths

Truth 1

People need positive reinforcement for desirable behavior.

Truth 2

Employee don't naturally improve without feedback from managers.

Truth 3

The behavior and performance we tolerate as managers become the norm.

As leaders, we must provide consistent and constructive feedback throughout the year. Compassion and directness are both essential when giving feedback. Effective feedback is rooted in trust and sets a path for improvement.